This Privacy Policy ("Policy") is published by BYD108, the operator of the online casino and sports betting platform accessible at byd108.click ("the Platform", "BYD108", "we", "us", "our"). It governs the collection, use, storage, sharing, and protection of personal data belonging to all visitors, registered players, and other users of the Platform.
BYD108 serves players across Malaysia, including residents of Kuala Lumpur, Petaling Jaya, Shah Alam, Penang, Johor Bahru, Ipoh, Kota Kinabalu, and beyond. We recognise the importance of data privacy to our players and take our obligations as a data controller seriously. This Policy reflects our commitment to transparent, lawful, and responsible data handling.
This Policy should be read in conjunction with our Terms & Conditions and our Responsible Gambling Policy, both of which are incorporated by reference. Where these documents address the same subject matter, the specific provision in the relevant document shall take precedence.
BYD108 reserves the right to update this Privacy Policy at any time. Material changes will be communicated to registered users by email and/or through a prominent notice on the Platform. Continued use of the Platform following notification of changes constitutes your acceptance of the updated Policy.
For the purposes of this Privacy Policy, the following definitions apply:
BYD108 collects only the personal data that is necessary and proportionate to the purposes described in this Policy. The categories of data we collect include:
| Category | Examples | Collected At |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, nationality, MyKad / passport number | Registration & KYC |
| Contact Data | Email address, mobile phone number, residential address | Registration |
| Financial Data | Bank account details, e-wallet identifiers (Touch 'n Go, Boost, GrabPay), cryptocurrency wallet addresses, transaction history | Deposit / Withdrawal |
| Verification Data | MyKad image, passport scan, proof of address documents, selfie / liveness check | KYC Verification |
| Technical Data | IP address, device type, browser type and version, operating system, session timestamps, device fingerprint | Automatic / Ongoing |
| Usage Data | Game history, bet history, login history, page views, click patterns, session duration | Automatic / Ongoing |
| Communication Data | Live chat transcripts, email correspondence, support ticket content | Support Interactions |
| Preference Data | Language preference (English / 中文 / BM), notification settings, responsible gambling tool configurations | Account Settings |
BYD108 collects personal data through the following means:
BYD108 processes your personal data only where a valid legal basis exists. The legal bases we rely upon are as follows:
BYD108 uses your personal data for the following purposes:
BYD108 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your data with carefully selected third parties only in the following circumstances:
All third parties with whom BYD108 shares personal data are required to maintain appropriate technical and organisational security measures and to process data only in accordance with our documented instructions.
BYD108 uses cookies and similar tracking technologies on the Platform. Cookies help us recognise your browser, remember your preferences, maintain your session, and understand how players use the Platform. The types of cookies we use are:
You may manage your cookie preferences through your browser settings. Please note that disabling certain cookies may impair the functionality of the BYD108 Platform. For detailed information on the cookies we currently use, contact our support team.
BYD108 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, subject to any longer retention periods required by applicable law or regulation. Our standard retention periods are as follows:
Where personal data is no longer required for any legitimate purpose, it will be securely deleted or irreversibly anonymised.
BYD108 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. Our security measures include, but are not limited to:
Notwithstanding these measures, no method of electronic data transmission or storage is entirely secure. BYD108 cannot guarantee absolute security and encourages Players to take personal responsibility for account security — including using strong passwords and enabling 2FA.
In the event of a personal data breach that is likely to result in a high risk to your rights and freedoms, BYD108 will notify affected individuals without undue delay, in accordance with applicable data protection requirements.
BYD108 operates with infrastructure and service providers located in multiple jurisdictions. As a result, your personal data may be transferred to and processed in countries outside Malaysia. Where such transfers occur, BYD108 ensures that appropriate safeguards are in place to protect your data, including:
By using the BYD108 Platform, you acknowledge and consent to the transfer of your personal data to jurisdictions outside Malaysia as described in this section, subject to the safeguards outlined above.
Subject to applicable law, you have the following rights with respect to your personal data held by BYD108:
Request a copy of the personal data BYD108 holds about you, along with information about how it is being used.
Request correction of inaccurate or incomplete personal data held on your account without undue delay.
Request deletion of your personal data where processing is no longer necessary, or where you withdraw consent — subject to legal retention obligations.
Request that we restrict processing of your personal data in certain circumstances, such as while a dispute about accuracy is being resolved.
Receive a structured, commonly used, machine-readable copy of personal data you provided to BYD108, where processing is based on consent or contract.
Object to processing based on legitimate interests, or to processing for direct marketing purposes — effective immediately upon receipt of your objection.
To exercise any of the above rights, please contact our Data Protection team via live chat or at [email protected] (plain text — not a clickable link). BYD108 will respond to all legitimate requests within 30 calendar days. Where requests are complex or numerous, we may extend this period by a further 60 days, with prior notification.
Please note that certain rights are subject to exceptions. For example, BYD108 cannot delete data that it is required to retain under AML, KYC, or gaming regulations. We will explain any applicable exceptions clearly when responding to your request.
If you are a parent or guardian and believe that a minor in your care has registered an account on BYD108, please contact our support team immediately at [email protected]. We will investigate and take appropriate action without delay.
The BYD108 Platform may include links to third-party services and may integrate third-party payment, verification, and gaming tools. This Privacy Policy applies only to personal data collected and processed by BYD108 in connection with the Platform. It does not apply to third-party websites, services, or applications that you may access via links or integrations on the Platform.
When you transact with a payment provider such as Touch 'n Go, Boost, GrabPay, or a Malaysian bank (Maybank, CIMB, Public Bank, Hong Leong, RHB), that provider's own privacy policy governs how they handle your data during the transaction. BYD108 recommends that you review the privacy policies of all third-party services you use in connection with the Platform.
BYD108 is not responsible for the privacy practices or data security of third-party providers, and accepts no liability for any data breach or privacy infringement arising from a third-party provider's systems.
BYD108 reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, or our data processing practices. When material changes are made, we will:
We encourage you to review this Privacy Policy periodically to remain informed about how BYD108 protects your personal data. Your continued use of the Platform after the effective date of any amendments constitutes your acceptance of the updated Policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way BYD108 handles your personal data, please contact us through the following channels:
BYD108 is committed to resolving all data protection queries promptly and transparently. All data-related requests will be logged, acknowledged, and responded to within the timeframes described in Section 12 of this Policy.
Six ways BYD108 keeps your personal data safe and your privacy intact.
Every connection between your device and BYD108 is protected by bank-grade 256-bit SSL/TLS encryption. Your personal data, login credentials, and financial information are never transmitted in plain text over the internet.
BYD108 enforces a mandatory identity and age verification process on all accounts. We do not allow access to gambling services by any person under the age of 21. KYC documents are processed securely and never shared beyond authorised verification partners.
BYD108 does not sell, rent, or trade your personal data to third parties for their own marketing purposes — ever. Data is shared only with carefully vetted service providers who are contractually bound to process it solely on BYD108's instructions.
You have the right to access, correct, restrict, or request deletion of your personal data at any time. Submit a request via live chat or email and our team will respond within 30 days. Your data is yours — we are simply its custodian.
BYD108 retains your data only for as long as is legally required or necessary to deliver our services. Account and KYC records are retained for a minimum of 5 years post-closure as required by AML regulations. Usage data is anonymised or deleted within 24 months.
In the unlikely event of a data breach that poses a high risk to your rights, BYD108 will notify affected Players without undue delay. We maintain an incident response plan and conduct regular security audits to minimise breach risk proactively.
Our support team is available 24/7 in English, Mandarin and Bahasa Melayu to help with any data protection query, access request, or privacy concern you may have.
For players aged 21 and above only. Please gamble responsibly.